Child Support Login

Video demonstration and instructions on how to use the Child Support Login:

How you can directly go to the Child Support Login area:

1. On your Web browser, enter this URL: https://www.childsupport.ny.gov/DCSE/secure/Login_input.action.

2. You should see the 'NY.gov Log in' button in the middle of the page. Click on this button.

3. You will be redirected to the Login area. Type in your User Name and your Password in the appropriate fields, and then click 'Sign In'.

4. Follow the onscreen instructions to complete the sign-in process and access your account.

 

 

Steps for resetting your Child Support Login password:

1. On the Login page (https://www.childsupport.ny.gov/DCSE/secure/Login_input.action), click on the 'NY.gov Log In' button.

2. Below the 'Sign In' button, click on the 'Forgot password' link.

3. You will be asked to enter your User ID, and then the security code or CAPTCHA that appears. Enter the required information, and then click 'Continue'.

4. Follow the onscreen instructions to complete your password reset.

 

Who to contact for account assistance:


Phone Support

NY.gov ID assistance - 1-866-227-7035 (M-F 8:30 am - 4:30 pm)
Customer Service Helpline - 1-888-208-4485 (M-F 8:00 am - 7:00 pm)
TTY: 1-866-875-9975


E-mail Support

nysdcse@otda.ny.gov

 

Managing your child support commitments and responsibilities is very important and should be one of your priorities. Having access to your child support account via the Web is a great tool that you should take advantage of. Be sure to bookmark our page and check back regularly for any updates on the Child Support Login process which you need to be aware of.